Cross Timbers Water Supply Corporation has completed the construction of its second elevated water tank in Bartonville. The tank has been raised to its final height, a logo and graphics from the Town of Bartonville have been added, and it is now in production.
STEPS TO TAKE IF WATER OUTAGE OCCURS
- Call Cross Timbers Water Supply office for more information – 940-584-0780.
- Open outside hose bib/connection closest to the water meter and leave open until water is back in service.
- Open and let cold water run in all bathtubs until clear. This is to flush interior water lines of the home.
- Call Cross Timbers Water Supply office before calling a plumber if any water quality problems continue after water is back in service.
The Cross Timbers Water Supply Corporation Consumer Confidence Report (Water Quality Report) is now available on this site.
Cross Timbers Water Supply Corporation (CTWSC) is reporting a violation of the Texas Commission of Environmental Quality’s Drinking Water Standards. In 2019, CTWSC failed to collect the number of samples required by the TCEQ. The below letter describes the violation and action taken. Under TCEQ rules we are required to inform you of this violation. There was no impact on your water quality.
NEW BILLING FEATURE AVAILABLE – Paperless billing is now available for your use. If you select this, you will receive notice via email, text message or both when your bill is prepared. In addition, you will receive reminder notices prior to the due date of the 25th of the month advising you your bill is due shortly. Over 1,400 of your fellow Members now have the convenience of receiving their bills this way. Won’t you join them? More information is available under the Pay Your Bill Online icon.
Some of the many benefits of online bill payment:
- FAST – Electronic payments post to your account immediately. You can see the payment applied against your account in seconds.
- CONVENIENCE – Eliminate stamps, writing checks, and sealing envelopes. No need to worry about checks being lost in the mail or being delivered late.
- EMAIL ALERTS – By signing up for paperless billing, you receive notices via text or email. You know when your bill is ready to view and when it’s time to pay.
- VIEW ONLINE PAYMENT ACTIVITY – Your payment and billing history is available when you need it. Details for each bill are available online and for the past four years for comparative purposes.
- CONTROL – You control when payments are made. You can pay via credit/debit cards or via EFT through your bank. You can also set up automatic payments wherein the amount is deducted on the due date of the bill (25th of each month).
- PAYMENTS ALWAYS ARRIVE ON TIME – There are no mail delays, and the payment status is more accurate.
2032 E Hickory Hill Rd, Argyle, TX 76226-3125 – Phone: 940-584-0780
Please note that the “Doxo” web site is not affiliated in any way with Cross Timbers Water for making payments. Cross Timbers Water cannot guarantee that any payments made through the Doxo site will be credited to your account before they are due. Please use the “Pay Your Bill Online” box above to make payments and ensure your payment will be received and credited to your account correctly.
- The next regular meeting of the Board of Directors is on February 14, 2022 at its office at 2032 E Hickory Hill Rd, Argyle, TX.
- Our latest Water Quality Report has been posted. Click on the Water Quality Reports box above to see our 2020 report.
- Conservation Tips & Identifying Water Leaks – See Other News under Reports and News for these and other topics of interest
- A Landowner’s Bill of Rights has been added under the Other News Tab
- Irrigation System Leaks Video. Upper Trinity Regional Water District released a new video last week, “How to Find Leaks in Your Sprinkler System,” featuring Licensed Irrigator Michael Mueller, who conducts the irrigation checkups for UTRWD. He points out different parts of the sprinkler system for residents to check for leaks, especially after the freezing weather in February. Please share as you see most appropriate.
- Are you having trouble with your sprinkler system? The Upper Trinity Regional Water District, in partnership with Cross Timbers Water Supply Corporation, are offering FREE Irrigation System Check-Ups for homeowners! As part of the voluntary program, a licensed irrigator will perform a check-up of the system and identify potential problems, such as a broken or misaligned sprinkler heads and improper controller settings.During the check-up, the irrigator will discuss proper irrigation system maintenance and controller operation and efficient watering habits, as well as provide a written report with suggested repairs and an estimated water savings amount to the homeowner. The number of check-ups is limited. Please fill out the online request form at http://bit.ly/UTRWDCHECKUP to request a check-up. If you qualify, the licensed irrigator will contact you to schedule the check-up. For more information on saving water outdoors, visit https://utrwd.com/saving-water/save-outdoors.
- Check your irrigation system for leaks. Go through the stations and run each one for a minute to see if you have broken sprinkler heads or areas where no sprinkling occurs indicating a broken pipe underground. Shut your sprinkler system off for 2-3 days if rain is anticipated or rain has occurred. Lawns sprinkled twice a week will survive better than a lawn sprinkled every day.
- Virtual Classes Help Homeowners Create Sustainable Landscape and Reduce Outdoor Watering Get help with your landscape this SpringSpring is around the corner. Many residents will soon begin working to prepare their landscape for the growing season, improving their soil, selecting plants to install, fertilizing turfgrass and checking the sprinkler system. For those who are first-time homeowners or are new to Texas, knowing the best way to create and manage a sustainable landscape may not be an easy task. To help residents, Upper Trinity Regional Water District, Keep Lewisville Beautiful and the City of Lewisville are hosting a series of virtual classes on soil and plant care and efficient sprinkler system usage. These virtual classes will be taught by experts from the Denton County Master Gardener Association, Native Plant Society of Texas, Rooted In, and the Texas A&M AgriLife Extension Service.The classes will be hosted online from 12 – 1 pm beginning Wednesday, March 10, and every Wednesday until April 7. Residents need to register online at http://bit.ly/UTRWDwebinars.
What is Your Water IQ?