Rates

Residential and Commercial Water Rates
Effective January 2022

 

Dear Cross Timbers Water Supply Corporation Member/Customer:

Below is the 2022 water rate schedule as adopted by the Cross Timbers Water Supply Corporation Board of Directors at their November 15, 2021 regular meeting. These rates are based on budgetary requirements for 2022.  The Base Service Charge remains the same.  All tiered water rates increased slightly to reflect the increased cost of water purchased.  The new rates will be reflected on the bill you receive in February 2022 for January 2022 water usage.

NEW RATES – 2022
$40.00 Base Service Charge

001 to 20,000 Gallons $3.50 per 1,000 gallons
20,001 to 40,000 Gallons $5.60 per 1,000 gallons
40,001 to 60,000 Gallons $7.70 per 1,000 gallons
Over 60,001 Gallons $8.75 per 1,000 gallons

NOTE:

Online Payments and billing information are available at the www.crosstimberswater.com web site. We provide payment options using American Express, Discover, Visa, MasterCard, and bank EFT payment options. This gives you ultimate control in managing your payments and tracking your water consumption. If you haven’t registered for online payments, please go online and set up your account. You will need your account number (shown on your bill) and your phone number as registered with CTWSC. Should you have any problems registering, please call the office at (940) 584-0780 and we’ll be glad to assist you and answer any questions.  We are now offering Paperless Billing for those of you who wish to use that feature.  You can choose to be notified via email or text message when your bill is ready for your review.  Payment reminders are also sent to you via email or text.  Choose this option in the Online Payments section of this web site.  There is no additional cost for either online payment or paperless billing.

Sincerely,
Chad Wolf, General Manager
Cross Timbers Water Supply Corporation

Other Fees:

Returned Check Fee: $25.00
Membership Fee: $150.00
Reconnection Fee: $25.00
Service Trip Fee: $25.00
Meter Testing Fee: (See Forms)
Late Penalty Fee: 5% of Unpaid Balance
TCEQ Regulatory Assessment: ½ of 1% of water charges.
Franchise Fees: Towns of Bartonville, Double Oak, and Copper Canyon: 2% of all water charges.
Highland Village Charge: 4% of all charges and fees collected in Highland Village
New Meter Installation Fees

Billing Questions

If you feel that there is a problem with your bill, please contact our office as soon as possible at 940-584-0780. This will ensure that your meter can be re-read promptly.  We also have the ability to run a trend of your water use for up to 90 days.  This can be done on an hourly basis and will show you when water is being used on your property.  Many people use this to determine the amount of water being used by their sprinkler system and when that system is running.

Other Cross Timbers Water Supply Corporation Services:

* Deferred Payment Agreement (Call office for assistance)
Billing Authorization Agreement
Request for Service Discontinuance
* Membership Transfer